Privacy Policy
Your privacy matters
Last updated: 14 December 2024
This Policy explains what we collect, why we collect it, and how we protect it while delivering shipping, tracking, and customer support.
Secure handling Transparent use Customer-first
Overview
We respect your privacy. Personal data collected through our website is used solely for service delivery, communication, and legal compliance. We do not sell or misuse customer data.
Information we collect
We may collect:
- Contact details (name, phone number, email address).
- Shipping details (addresses and shipment information).
- Messages and attachments you send to support.
- Basic website information needed to operate reliably.
How we use your data
We use information to:
- Provide shipping, tracking, and customer support.
- Communicate updates about your shipment or requests.
- Improve service reliability and customer experience.
- Comply with legal and regulatory requirements where applicable.
Data security
We take reasonable steps to protect your information against unauthorized access, misuse, loss, or alteration.
Data retention
We retain information only as long as needed to provide services, meet legal requirements, or resolve disputes.
Your rights
You may request clarification or corrections by contacting us. For privacy requests, include your name and the best way to reach you.
Policy updates
We may update this Privacy Policy from time to time. Continued use of our website or services means you accept the updated policy.
Contact us
If you have questions about privacy, contact us:
Website: turiqship.com
Phone: +233241713367
Address
Old Ashongman Purewater Road
Accra, Ghana
Accra, Ghana